Terms and conditions

Opening hours and contact numbers

Monday to Friday, from 8 am to 5 pm

Saturdays, from 8am to 12pm

Business phone: (+55) 065-99255-0575

Outside these hours, we are contactable by WhatsApp

Mandakaru Temporada

Bookings

To validate a reservation, our customers must send proof of payment and the following information:

Full name

Birthday

ID number or passport number

Address / Neighborhood / City / Zip

telephone

Email

Entry time / flight number (if air)

Departure time of the property

Name of other guests (if any);

Forms of payment, reservations, rent and deposit

To reserve one of our properties, we require a 50% non-refundable booking confirmation deposit. The rest of the rent will be charged at check-in before entering the property.

Payment, for the 50% of the reservation by Paypal (for non-residents in Brazil) and +10% fee.

Payment for the remainder of the 50% of the rent + cleaning fee (R $ 160.00) must be made upon signing the contract and handing over the keys.

The security deposit will be required at check-in in cash with a pre-determined value per property at the time of booking.

In order to be able to allocate your payment, we always require a confirmation of the transfer via WhatsApp.

Your reservation will be validated from the moment the Mandakaru Tempera reservations department sends confirmation via WhatsApp and / or email.

If, for any reason beyond the control of our administration, for example the delay in sending the deposit / transfer receipt, the leased property is no longer available, we offer our customers a full refund of all amounts paid.

Check in

Check-in time: from 08:00

The customer is obliged to inform us of his arrival time and to give us his contact number. Without this information, check-in cannot be carried out. In the check-in process, the customer will have to call or send a message in advance to our WhatsApp (available 24/7), (+55) 065-99255-0575, up to two hours before arriving at the property. After receiving the call, one of our employees will wait for the guest at the entrance of the reserved property.

For check-ins between 10 pm and 7 am, the rent equivalent to the previous day must be paid.

Check-out

Check-out time: until 15:00

A collaborator will meet the client at his apartment (the time will be scheduled in advance at check-in), in order to examine the property, receive the keys and return the security deposit.

For check-outs after 3 pm, we charge the rent equivalent to the next day.

Reservation cancellation and changes

In case of cancellation or no show, the deposit amount of the reservation will not be refunded. There will be no refund of rent or deposit if the guest decides to leave the apartment before the deadline.

Mandakaru Temporada has the right to immediately terminate the rental agreement, without any refund of amounts paid by the customer, in case one of the following cases occurs: the total number of occupants exceeds the maximum defined on our website, disturbance of the neighborhood peace and / or violation of the rules of the condominium, organization of parties, consumption of illicit drugs, pets are not allowed, non-payment of full rent or security deposit.

If the reserved property has an internet connection or cable TV, Mandakaru Temporada assumes no responsibility for any connectivity problems or inconveniences resulting from these. These services are provided by telecommunications companies and are beyond our control. In case of problems and disturbances with Internet connectivity, TV signal or power loss from the network, there will be no refund of the rent payment.

Responsibilities and obligations of our guests

The guest assumes full responsibility for the property he has rented as well as for any item belonging to the condominium. The same is applicable for other residents and visitors. The client and all apartment occupants and visitors must comply with the condominium regulations and rules. Fines imposed by the condominium management for noncompliance with the rules will be immediately paid by the customer. In addition, they may also lead to a premature termination of the rental agreement without any refund. Loud sound is prohibited inside the apartment and the use of portable speakers is prohibited in common areas.

Visitors

Visitors are not allowed to enter. Please contact us before making any reservation where visitors are expected, so that we can provide a more suitable property.

Electricity fee

Electricity is charged separately in the amount of R $ 1.00 / KW consumed. This consumption is calculated by reading the clock at the time of check-in and check-out, together with the guest. The customer must pay the bills equivalent to the period of his stay at the time of check-out.

Bath linen and extra bed fee

Included is one piece of sheet, pillowcase and towel per guest, informed at the time of booking. Exchanges and extra parts will be charged in the amount of R $ 7.00 (seven reais) per piece.

What's included

The guests of the Mandakaru and Makambira condominiums have access to all the condominium amenities (for examples: sauna and swimming pool).

Guests at Casa da Elena will be accommodated in the complete house with all the items described on the page.

The apartments in the house have various utilities that can be used by the host (examples: beach cadeira, small sun-guard, thermal box).

In all of you, the kitchen is complete and the guests can use it to prepare the meals.

I app. no. 13 (2 rooms) and n. 05 (duplex) - Mandakaru Residence Condominium - and Casa da Elena has a barbecue.

In our condominiums, Mandakaru and Makambira, for the use of the gourmet space of the condominium (kitchen and barbecue) you must make a reservation in advance and may have a tax charge for the condominium.

Forum

The contracting parties elect the Foro da Comarca de Ipojuca, PE.